Delete your account
You can delete your Thuismat account and your personal data at any time.
In the app
Open the Personal journey tab, scroll down to “Your data” and tap “Delete account”. You’ll see what will be deleted and confirm twice. It happens straight away.
Without the app
Email hello@thuismat.com from the email address of your account, with the subject “Delete my account”. We confirm by email and delete it within 30 days.
What happens
- Your account, bookings, notes, progress and course access are deleted.
- Unused credits are lost. An active membership must be cancelled separately in your Apple or Google account, or it keeps renewing.
- Purchase records are kept for 7 years because Dutch tax law requires it, without your name, notes or activity.
Want a copy first? Tap “Download my data” in the same place in the app.